Whether you own a plumbing, electrical, gardening, HVAC or any other kind of field service business, then you know efficient scheduling is a key aspect of your business being a success. 

Regardless of the size of your business, if you’re not organised and efficient, then you’ll struggle. Many businesses do struggle as they’re stuck still using more traditional methods when it comes to scheduling, such as spreadsheets or paper calendars. Not only do these more traditional methods take more time, which is costing your business money but they also can lead to errors such as double bookings or missed appointments, which can have a negative impact on your reputation. 

At Workever, we have the solution for you, as our field service management software makes job scheduling a breeze and you can use Workever’s calendar sync feature.

Workever’s Scheduling Tool

Job scheduling is one of the most important tasks that needs to be completed correctly for your business to operate smoothly. This often is a time-consuming task but with Workever, it doesn’t have to be. Workever has a drag-and-drop tool that allows you to assign jobs to your available field agents in a matter of seconds; it’s really as simple as that. 

With the ability to track the live locations of your field workers, you can take your scheduling to the next level. This gives you the ability to schedule appointments based on location, which means your field agents can spend more time on the job and less time on the road, which brings in more money for your business as their time is better utilised. 

Commuting less between jobs means less money is being spent on fuel and reduces the chances of them being delayed to the next job because of traffic. The live location of your field agents will also allow you to respond more efficiently to emergency appointments, as you can assign the job to the nearest available agent, which will provide a better service for your customers.

Why Calendar Syncing is Essential for Field Service Businesses

The Problem: Scheduling Inefficiencies in Field Service

We already understand that many businesses may be using digital calendars such as Google, Outlook, iCloud or Office 365 calendars, which is why we built our software so it can be integrated with any one of those four. Integrating your calendar into our job management software can enhance your scheduling even further. You won’t have to worry about inconsistencies or duplicating data, as it will all be there. 

This is also handy for when you first use our software, as everything on your calendar will be synced, meaning you can get straight on with scheduling without any issues or delays.

The Solution: A Fully Synced Scheduling System

Any scheduling job that is created in Workever will automatically be synced so the appointment is reflected in the digital calendar you use. If a job is reassigned or rescheduled, the updates will appear immediately on all linked calendars. This means your field workers and office staff will be seeing the same up-to-date schedules, which can help reduce the chances of errors. With Workever’s scheduling software, your field workers will also be automatically notified of changes to their schedule. This helps improve communication and ensure your agents are always kept informed even when they’re on the go.

The Benefits of Using Workever’s Calendar Sync Feature

Increased Efficiency and Productivity

By using Workever and syncing your calendar, you and your staff will be more efficient and can better utilise your time. Using Workever means admin tasks have been simplified for your office staff and communication improved. They’ll no longer need to call field agents to update them on changes in schedules, as this is done automatically. This means you save time for both your office workers and your field workers, allowing them to complete more valuable work.

Better Customer Experience

With instant communication and access to all the relevant information, your customers are going to receive a better experience from your staff and your business. Satisfying your customers and building good relationships is paramount for your business. Customers trust businesses that arrive on time and get the job done and with clear scheduling through Workever, your field agents will be able to do exactly that.

How Easy Is It to Operate Workever?

We understand that within a business you have different members of staff in different roles that have completely different skill sets. We designed software that can improve your business from the very first day, so you don’t have to worry about it taking time for you and your staff to get used to. There is no intensive training required, as it’s easy to pick up but we do provide in-app assistance if you have any questions or require more information about certain features. Integrating your calendar and any other tools you use is also easy, as it only takes a minute to action.

Fancy a Free Trial or Demo?

At Workever we value our customers so much so that we offer try-before-you-buy options. We want our customers to see firsthand how our software can improve their business before they even have to pay anything. You can choose between signing up for our 30-day free trial, where no credit card is required but you’ll still benefit from all the features our software offers or you can book a demo where you and your team can be walked through our software by one of our product experts for free.

To summarise, if you’re looking to improve the overall efficiency of your business, then Workever is the software for you. The ability to integrate your calendar helps with smooth and accurate scheduling, ensuring your staff know where they have to be and when to service your customer needs. So why not sign up today and see exactly how your trade business can benefit?