Workever simplifies the process of running a field service business with effective job management tools built on a secure, cloud-based platform. By boosting your team’s productivity with Workever is a an easy way to improve the earning potential of your business.
Teaching your team how to use some software is not a great use of time; they could be out in the field doing what they do best. Luckily, Workever is super intuitive… but we still provide training!
So, how can we make life easier for field staff, admin staff and managers?
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You’ll find that almost all areas of your business can be better connected, automated and in-sync. That can have huge impacts on your bottom line and your capacity for growth. Try it yourself!
Workever makes life easier for field staff and admin staff alike. Our software means office-based operators can manage and schedule work instantly and in real time, always with full visibility of the job and their workforce.
Scheduling jobs to your field team has never been easier with the help of Workever’s intuitive visual tools. View your workers’ current positions on the map and use the drag-and-drop scheduler to make smarter decisions for your customers and staff alike.
The benefits of the cloud-based platform work both ways. Office staff can afford permissions to your field team that streamline your business process and save significant time.
Once the job is complete, you can view or download a comprehensive PDF job report from the admin console, containing all the job details recorded since the beginning of the process.
Once a job has been scheduled, the relevant field staff will instantly receive a notification on their Workever mobile app complete with all job details.
Field team can record photos, notes and even customer signatures on site, allowing them to sign off jobs without the need for paperwork. Everything logged on the Workever app is automatically synced back to the office.
This can be saved or exported as a excel file for reporting purposes or forwarded on to the customer, if required, via the Customer Portal.
With steady growth and incline in customers, we approached Workever. We rapidly went from dis-organised excel files to one centralised, organised system that our entire enterprise now operates on.
We now have everyone working digitally, we can plan in advance, and the technicians can easily see what’s going on all the time, so changes to schedules are no longer a problem. The technicians no longer have to keep coming into office.
The Workever and Xero integration has helped us eliminate the need to double enter data. I love the fact I can invoice in Workever and all of my data automatically appears in Xero. It’s brilliant!