If you’re a manager or owner of a gardening business, then you would have experienced firsthand the difficulties in running a successful company. Whether its sorting out schedules, dealing with customer inquiries, or communicating important messages to your staff, both you and your employees have days filled with important tasks.
Workever is a gardening business management software that will help streamline your business and allow you to operate more efficiently. So, if you’re looking to grow your business, then our management software can help take you to the next level.
Step 1: Optimise Your Scheduling for Maximum Productivity
Regardless of the size of your business or the industry you operate in, scheduling jobs for workers can be a time-consuming task. Using more traditional methods such as calendars, spreadsheets or even whiteboards can lead to human errors occurring.
As a gardening business, you don’t want to make double bookings or fail to attend an appointment, as this can be a costly mistake and negatively impact your reputation.
Workever’s job scheduling software not only reduces the chances of any errors occurring but it can significantly speed up the time that you or your staff have to spend on scheduling jobs. Our drag-and-drop scheduler allows you to assign jobs to your available workers in a matter of seconds. Once this has been done, your gardeners will automatically be notified of changes to their schedule, so you won’t have to waste time getting in contact with them, as our system does this for you and prevents any miscommunication from occurring.
Step 2: Track and Manage Your Team More Effectively
If you and your office staff have to spend time contacting your field workers to find out their whereabouts, then you’re wasting valuable time. With Workever’s software, you’ll be able to view the exact location of your gardeners with our GPS tracking. This can benefit your business in a number of ways.
Firstly, you can manage the productivity of your gardeners, ensuring they’re keeping track of their schedule. You’ll also be able to assign jobs based on their location. This can help reduce the time they spend on the road, which will prevent fuel costs from mounting up and mean your gardeners can complete more jobs in a day, which means more money for your business. Also, if there are any emergency appointments, you’ll be able to assign the closest available gardener to the job, meaning you can service your customers’ needs as quickly as possible.
Step 3: Improve Customer Communication and Service
Building a great reputation and having good relationships with your customers is paramount to a business being a success and by providing an excellent service where you satisfy your customers’ needs, you can do exactly that. To be able to provide the best possible service, you need job management software, which is what Workever offers.
Your customers will receive automatic notifications for things such as appointment reminders and when payments are due. This means they’re kept in the know and can help save your office staff from having to call or email appointment reminders or chase payments when they are due.
Your customer will also be able to view job updates on the customer portal so they can stay informed about the job progress. Providing great customer service can improve your reputation, see repeat business, and an increase in customer referrals for new business.
Step 4: Eliminate Paperwork with Digital Job Management
Your gardeners have to carry enough tools and equipment between jobs without having to worry about whether they have the right job sheet with them. Paperwork doesn’t just slow down your gardener’s day but will also have a big impact on your office staff and how quickly they can complete certain tasks.
By using Workever’s digital job management software, your business will be able to finally go paperless. This will mean processes take less time and have fewer errors occurring in your work. Your gardeners will be able to add notes, take photos and even get customers e-signatures by using our app. As it’s a cloud-based software, the information will automatically be synced to the cloud, meaning you and your office staff will be able to instantly access the data as it’s entered.
Step 5: Automate Your Invoicing and Payments
Invoicing has been a process in the past that has taken longer than it should, which can have a negative impact on a business’s cash flow. With our software, your customers will no longer have to wait hours or days to receive their invoice; instead, they can get it instantly, which can help them pay for the service you have provided sooner.
Your office staff will no longer have to deal with invoicing, as your gardeners can do it in a matter of clicks. Our software will transfer the job information into an invoice in a few seconds, meaning your gardeners can do this while they’re still standing with the customer. This can also help your business look more professional as you provide an improved service to your customers.
Step 6: Integrate with Existing Tools for a Seamless Workflow
We understand that a business looking to grow has likely already implemented tools to help them achieve this. For this reason, we designed software that will allow you to integrate any existing tools so you can benefit even more and avoid having to stop using tools that are already aiding you.
Whether its integrating Google Calendar to help with scheduling, Excel to help with reports, or QuickBooks, Xero and Stripe to help with accounting and faster payments, with our software you’ll be able to. You won’t have to change the way you work; instead, Workever will help improve the way you work.
To summarise, if you’re looking to have a more efficient business, improve productivity, create a better customer experience or just save time spent on admin tasks, then Workever can help you. Remember, it’s not only you who benefits but also your staff and your customers. So if you want to immediately improve your business, sign up for our 30-day free trial and see what your business has been missing out on.
