If you own a trade business and are looking to grow, then using digital software can be the tool that takes your business to the next level. Regardless of whether you’re a plumber, electrician, gardener or cleaner, you’re probably fed up with copious amounts of paperwork.
Switching to digital doesn’t just mean you forget about having to use paper again; it can also allow you to complete tasks quicker and improve the overall efficiency of your business.
Workever provides field service management software that allows you to streamline the tasks your business faces on a daily basis.
Why Tradespeople Must Go Digital in 2025
Customer Expectations Have Changed
Your customers experience digital benefits when they use companies in other industries to carry out services. They benefit from quick quotes and invoicing, automatic updates regarding the job and online booking. This means that when they come to use your business for the service you offer, your methods can be seen as stuck in the past, leaving some customers feeling dissatisfied.
After all, customers don’t want to have to wait hours or even days to receive an invoice; they want it instantly, like what they get when using other services or competitors in your industry.
Post-COVID Changes
The workforce has changed since COVID, which has seen companies and industries adapt to the current times. Many businesses have realised that by going digital, their employees don’t need to be in the office to complete their work. The freedom of working from wherever can actually improve the productivity of your employees without having a negative impact on communication.
Saving Time & Money
Whether it’s your field agents filling out job sheets or your office staff manually calling customers to provide them with updates, your workforce will be wasting valuable time completing tasks that can be done much more quickly.
By stepping into the digital world, tasks will be completed efficiently, saving time and giving your staff more hours in the day to complete other work. The less time your field agent spends filling out a quote or job sheet, the more jobs they can complete in the day, which brings more money into your business.
Why UK Tradespeople Are Going Digital
Job Management Software to Stay Organised
Workever’s job management software helps schedule jobs, assign tasks and track work progress while helping to reduce the number of errors that can occur. Your scheduling team will be able to see the availability and live location of every member of your field agents. This means that in a matter of seconds, they can assign a job to the right technician. Your field agent will then be notified automatically, as they will receive a message through our field service app. This can reduce the chances of double bookings and no-shows from occurring, as scheduling and communication are quick and precise.
Mobile Field Service Apps While On the Job
As long as your staff members have access to a smartphone or tablet, they’ll be able to access our field service app on iOS and Android. This means, regardless of location, you’ll be able to work on the go. It helps keep your office staff and field agents connected and allows for quicker and smoother communication.
Your field agents will be able to make notes, take photos and even get customer signatures through our app. Your technicians will also be able to work offline, so if they find themselves on a job with a poor internet connection, they’ll still be able to access the job information and get on with the work without any delays.
Digital Quotes and Invoicing
If you’re not already aware, your field agents will be fed up with still having to use paperwork. Their days are busy enough going from job to job, ensuring they have the right tools and equipment without having to worry about whether they have the right job sheet, quote or invoice with them.
Going paperless means everything gets done quicker while taking away these worries for your staff. Your field agents will be able to send out quotes and invoices in a matter of clicks while they’re still standing with the customer. Not only does this make their job easier, but it also provides a better service and experience for your customers.
A Better Experience with Digital Tools
The better experience you can provide your customers, the more likely you’ll receive more business. Providing a great experience will build your reputation, with more customers choosing to reuse you in the future and talking positively about you to their peers.
Workever’s software will provide automatic updates to your customers so your staff won’t have to. Whether it’s an appointment or a payment reminder, your customers will be automatically notified, which improves communication while saving your office staff valuable time.
Integrate Other Business Tools
The likelihood is that this isn’t the first time you’ve looked into enhancing how your business operates. If you already use business tools that improve the day-to-day running of your business, the good news is you’ll be able to continue to use them. That’s because at Workever, we designed our construction management software to be integrated with other tools. So if you currently use Stripe for faster payments, Google Calendar to help with scheduling or QuickBooks to make accounting easy, then you’ll still be able to use these tools along with many others when using Workever.
So to summarise, whether you’re a solo tradesperson or own a trades business with many workers, stepping into the digital world with Workever could be the tool you need to improve the efficiency of your business.
So, why not sign up for our 30-day free trial today so you can see firsthand how your business can benefit?
