If you’re a manager or business owner of a company in the service industry, then you’ve probably already experienced the difficulties of staying in touch with your field workers when they’re on jobs. They’re usually too busy dealing with customers or working on the job at hand, which can make it difficult for you to get in contact with them. The introduction of field worker mobile apps could be the digital solution you’re looking for to improve communication within your team.
What are Field Worker Mobile Apps?
Workever’s mobile management software has been designed to keep field workers and the office connected. In the past, you may have found it hard to get in contact with your field workers. Often not being able to get hold of them, which meant leaving an answerphone message and possibly waiting hours to get a call back. Well, with field workers mobile apps you’ll no longer have these issues.
Our mobile app allows you to run your business from your phone, which means you can stay connected with your field workers even when you’re not in the office. All your field workers need is a smartphone or a tablet and they can communicate with the office and keep track of their schedule. Whether you want to manage tasks, look at schedules or communicate with members of your team, you can do that all with our mobile management software.
Having a mobile app can make it easier for your field workers to go about their day. With real-time access to job details, customer information and schedules, it allows your workers to keep on top of their workload and provide a professional service.
How Field Worker Mobile Apps Work
Schedules
Not knowing where to be and at what time can cause a lot of frustration for field workers and can result in delays and issues for your business. With our apps, your field workers will have clear access to their schedule so they’ll always know where they have to be. If there are any changes to their schedule, they’ll automatically be notified, so there’s no breakdown in communication.
GPS
Having the mobile app also provides a GPS location of your field worker. This allows you or your managers to keep track of their location to ensure ultimate productivity. It can also help if you’ve got a customer emergency, as you’ll be able to view the closest field worker with a clear schedule and send them to complete the emergency job.
Workers Access
You might be a business owner or manager who doesn’t want field workers to have full access to everything via an app on their phone. If this is the case, then that’s no problem, with our software, you can restrict their access so they can only update and complete job statuses. This can allow them to focus more on the work and less on admin tasks. However, if you want your workers to have full access, then this is also available.
Works on Everything
If you’re going to integrate mobile management software into your business, you’re going to want it to be fully accessible to the technology you already use. The good news is that Workever’s app is available on both iOS and Android. It will also work even when you’re offline. So if your field workers are in a location with poor internet connection, they’ll still be able to access important information, allowing them to get on with the job and prevent any delays.
Why Tradespeople Should Use Field Worker Mobile Apps
Improved Communication
Good and clear communication is one of the most important aspects of any business. Without clear communication, mistakes happen, which can be costly to any kind of service business. Having our mobile apps will instantly improve communication within your workforce. Office workers can send out information and communication to field workers, who’ll instantly get notified through the app on their end, regardless of their location. Not only does this ensure communication is clear within your business but also more efficient, as your managers won’t have to spend lots of time making calls and instead can update people through the app.
Better Flexibility
Having a busy schedule as a field worker can often mean mistakes are made as they forget to send out a quote or double-check something with a colleague in the office. With field workers having access to Workever’s app on their phone or tablet, it allows them to do it in the moment. This can ensure mistakes don’t happen and help the business run more efficiently.
Improved Efficiency
Lots of paperwork and forms can be a field worker’s nightmare. They have busy enough days as it is without having to worry about whether they have the right paperwork with them. Instead, our mobile management software takes this stress away from field workers. They can relax knowing that they have digital access to everything they need. This can improve the overall efficiency of the business, with quick and easy updates replacing piles and piles of paperwork.
So, to recap, field worker mobile apps allow your workers to stay in touch when they’re out of the office. There’ll be no excuses that your workers didn’t know where they had to be or what job was next, as Workever’s software ensures your field workers remain updated on their schedules and any changes instantly.
Remember, you can decide how much access you grant your field workers, so you always remain in control. If Workever is of interest to you, why not try out our demo feature or start a free trial today so you can see exactly how our service will help take your business to the next level?
