All different types of tradespeople, including plumbers and electricians, are facing challenges of still operating in more traditional ways. If you’re a tradesperson or own a trades business, then you’ve probably noticed the issues with manually scheduling, still using paperwork, and sending out invoices. Not only do these tasks take up a lot of time, but they can also lead to errors occurring due to miscommunication. 

Workever understands this, which is why we’ve designed a job management software that automates certain tasks and allows businesses to overcome challenges with ease while operating in a more efficient way.

The Traditional Challenges Faced by Electricians and Plumbers

Miscommunication 

Miscommunication can be a difficult challenge to overcome when you have employees working in the office and others out in the field servicing customers. It can often make it difficult for your staff to communicate with each other clearly and precisely. These issues can lead to errors such as missed appointments or double bookings, which can make your business look unprofessional and negatively impact your reputation.

Manual Invoicing and Payment Delays

When your customers are forced to wait hours or days to receive their invoice, your business can be financially impacted. The longer it takes for your customer to receive it, the longer you’ll have to wait to receive payment. This can negatively impact your cash flow and delay you from being able to make important decisions and purchases.

Paperwork

Paperwork was once something that helped plumbers and electricians, however, in more modern times, it actually hinders them. Busy days with busy schedules can often mean tradespeople turn up to appointments with the wrong paperwork or, even worse, turn up with the right paperwork and later lose it. 

Along with this, paperwork can also be a nightmare to find the right space to safely store it without taking up too much space. Then, after a while with hundreds of documents filed away, it can be difficult to find the document you need.

Benefits of Job Management Software for Tradespeople

Smarter Scheduling & Dispatching

Being an electrician or a plumber means you’ll have experienced your fair share of difficulties when it comes to scheduling. With Workever, not only will difficulties be a thing of the past, but you’ll also be able to make smarter scheduling decisions in quick time. 

With our software, you can use the drag-and-drop tool, which allows you to assign work in a matter of seconds. You’ll also benefit from our GPS tracker, which will give you the live location of your field agents. This means you can schedule work based on location, so you reduce the travel time your technicians have to travel and increase the amount of work they’ll be able to complete in a day.

Real-Time Communication & Updates

As long as your plumbers or electricians have access to our mobile field service app, then communication will be a breeze, as it will be automated. Your field agents will receive automatic notifications every time there has been a change to their schedule, which ensures they’re always kept in the loop. 

Your customers will also benefit from our automated notifications, as they’ll receive appointment and payment reminders via SMS and email. They’ll even be able to log into their customer portal to view live job updates.

Digital Invoicing & Payments

With Workever, your customers will be able to receive their invoice and even make payment while your tradesperson is still in their home. Your office staff will no longer have to wait to receive the job sheet, instead, without it impacting your field agents day, they’ll be able to convert a job into an invoice in a few clicks when using our software.

Job Tracking & Reporting

Trying to get hold of your field agents to establish how they’re getting on with a job can sometimes be a difficult task. With our software, you won’t ever have to worry about that again. That’s because everything your field agents enter gets synced to the cloud, which means you and your office staff will be able to view job updates in real time without having to interrupt your technician. You’ll also be able to run reports and view analytics to help you improve performance or establish which jobs are least and most profitable.

How to Choose the Right Software for Your Trade Business

Easy to Implement

When choosing software to take your business to the next level, it’s important it’s the right fit for you. That’s why at Workever, we have carefully designed software that enhances the day-to-day running of your business without making it difficult to use. 

We understand you may have different skill levels within your business, which is why we’ve ensured our software is user-friendly. This means regardless of your employee’s skill level, they’ll be able to use our software. 

There is no lengthy training period, as it’s quick and simple to get used to, and we even provide in-app assistance should you have any questions you need answering.

Integratable

As an owner of a plumbing or electrical company, you may already be using tools to enhance how your business operates. We don’t want to stop you from using other business tools, which is why we designed our software so it can be integrated with others. 

That means if you already use tools such as Stripe to receive faster payments, Xero to help with accounting, Google Calendar to keep organised or Excel to help with data collection, then you’ll still be able to do this on the Workever platform.

Try Before You Buy

We’re so confident that our software can instantly improve your business that we offer you the option to book a free demo or to sign up for our 30-day free trial before you make payment. By booking a free demo, you can choose a time that best suits you and your staff to receive an online demonstration by one of our product experts. 

If you prefer to benefit from our 30-day free trial, no credit card is required, but you’ll still get full access along with free support and start benefitting straight away.

Regardless of whether you’re a plumber, electrician or work in a different trade, Workever is the digital software that can simplify tasks and increase efficiency. So if you want to improve communication while reducing time spent completing admin tasks, sign up for Workever today and change your business forever.