Purpose built tools designed for Service Coordinators
Service Coordinator Software
- Maintain total control of your service operations
- Easily keep track of team movements and admin tasks
- Keep customers, staff and stakeholders informed at every step
SERVICE COORDINATOR SOFTWARE FOR BUSINESS
How can our software help your service business deliver on time and on budget?
When working in the service industry, you need to easily and clearly schedule out jobs, as well as make your way through a seemingly endless amount of admin. Your entire operation feels the strain when you aren’t on top of plans and your customers will end up disappointed. Workever’s scheduling and management features might be exactly what you need to make this process seamless.
Plan and Manage Easily
Also plan one-off or recurring jobs, daily, weekly, monthly and yearly. Use the ‘All Day Job’ function to book out team members for an entire day
You could use excel, a whiteboard, or even a calendar to track what needs to be done. But appointments and important details can easily be lost in this way. Workever’s dedicated and simple job management software takes away the stress of lost jobs.
With all jobs visually displayed on the tracking software, you can get an idea of every single job your workers are on and where you team members are via GPS
Keep all your customer information in a single place for easy access and better record keeping. Your customers can see all of their quotes whenever they want and approve them if you give them permission.
Manage your entire operation from one app
Workever makes life easier for service coordinators and your staff alike. Our software means office-based operators can manage and schedule work instantly and in real time, always with full visibility of their job and their workforce.
Scheduling Jobs
Scheduling jobs to your team has never been easier with the help of Workever’s intuitive visual tools. View your workers’ current positions on the map and use the drag-and-drop scheduler to make smarter decisions for your customers and staff alike.
Cloud-Based Platform
The benefits of the cloud-based platform work both ways. Service Coordinators can afford permissions to you field team that streamline your business process and save significant time.
Reports
Once the job is complete, you can view or download a comprehensive PDF job report from the admin console, containing all the job details recorded since the beginning of the process.
Notifications
Once a job has been scheduled, the relevant team member will instantly receive a notification on their Workever mobile app complete with all job details.
Sync Data
You can record photos, notes and even customer signatures on site, meaning you can sign off projects without the need for paperwork. Everything logged on the Workever app is automatically synced back to the office.
Excel File
This can be saved or exported as an excel file for reporting purposes or forwarded on to the client, if required, via the Customer Portal.
Integrate with the tools and workflows that you already use
Xero
QuickBooks
Excel
Stripe
Google Calendar
Exchange
Xero
QuickBooks
Dropbox
Stripe
Google Calendar
Exchange
Customer testimonials
Helping businesses just like yours
Great software for our nationwide team
With steady growth and incline in customers, we approached Workever. We rapidly went from dis-organised excel files to one centralised, organised system that our entire enterprise now operates on.
Miles Ward
Spalls Nationwide Cleaning & Facilities
It’s really easy to use!
We now have everyone working digitally, we can plan in advance, and the technicians can easily see what’s going on all the time, so changes to schedules are no longer a problem. The technicians no longer have to keep coming into office.
Mike Philbin
Manager at Nu-Life Floor Care Ltd
50% reduction in paperwork!
The Workever and Xero integration has helped us eliminate the need to double enter data. I love the fact I can invoice in Workever and all of my data automatically appears in Xero. It’s brilliant!
Michelle Avis
Office Manager at Drains Ahead
Easy to use job and field management software
Frequently Asked Questions
How do I get started?
You can start using Workever today. To get started, you can start a free trial or if you have 5 or more members of staff, you can schedule a product demo. When you first sign up for a free trial we will send you an email with your username, password and a link to access your account.
How does the trial work?
You start with a 14 day free trial which lets you try everything Workever has to offer. At the end of your trial you can then enter payment details and continue with your account. If you have entered any dummy data whilst testing, that can also be cleared whenever you are ready. If the software doesn’t work for you, then no further action is required and it will automatically cancel at the end of your trial.
Are there any contracts?
No! Our plans are month to month with no contract. We do however offer annual plans if this works best for you, with a saving of up to 15% on your subscription.
Is the pricing really that simple?
Yes! You pay a price per user per month. Check our pricing page for full info depending on your company size.
What is a user license?
A user license is either a desktop administrator working in the office or a mobile Fieldworker based out in the Field. Users can also be both if required without an extra cost.
Can a user be both admin and mobile user?
Yes. You can set a user up to have access to the fieldworker mobile app and the desktop office software, you don’t need to purchase two licences for this. But you can also buy mobile fieldworker only licenses if you require more than 10 users.
Is the software easy to use?
The software has been designed with ease of use at the forefront. Staff will be able to use the system straight away with limited help. We also have guides to help you get started. If you need any further training or have custom requirements this can be arranged by contacting us.
Can I import my data?
Yes. You can import customers and your stock list via Excel file. We provide templates for these that you populate. If you are using accounting software Xero or Quickbooks you can also import your chart of accounts, stock, customers and tax rates automatically.