WATER HYGIENE & TREATMENT BUSINESS SOFTWARE

Communicate instantly on a cloud based platform

Eliminate paperwork with cutting edge technology

Make smarter scheduling
decisions with GPS tracking

No credit card required – get started in seconds

Field service management software to organise your water hygiene and treatment services

Workever makes the lives of teams providing water hygiene and treatment services less stressful and more efficient with lightning fast communication between field workers, office staff and customers. By centralising all information in a secure, regulated way on Workever, jobs get done quicker and productivity is amplified.

Retain more customers with a personalised customer portal

Customers need regular services at their fingertips if they expect to keep on top of their water hygiene and treatment needs. Whether it’s a legal client who require a water hygiene and treatment service to keep on top of their legal requirements or a domestic customer who as is at risk of being exposed to Legionella bacteria and must follow a risk management programme, impressing and retaining your customers is important.

Workever features an impressive Customer Portal to open up clear lines of communication between you and your customers, whether it’s for a one-off job or recurring maintenance work. Depending on permissions given to them by office staff, customers can view or request jobs, quotes and invoices. If you have Stripe card payments enabled, then your customers can even process payments against their invoices through the Portal, which can also be integrated with your existing accounts software.

Informed customer equals
happy customer

The portal’s two-way direct messaging system allows customers greater access to your water hygiene and treatment services while keeping your office staff firmly in the driver’s seat. Customers can discuss quotes, payments or upcoming jobs as well as get a hold of you with any urgent queries.

Connect your office to the field

Give your field team more autonomy while always keeping your office and management staff in the loop and in control. Workever is a cloud-based platform for more effective job management, which means that any information that is logged in the field is automatically synced back to the office. This speedy and hassle-free method of communication can make it easier than ever to deliver your water hygiene and treatment services.

Create and manage jobs on the fly

Track job progress and grab data

Keep both teams running like clockwork with job status updates that immediately sync back to the office via the cloud based server. Office staff can monitor progress and timekeeping while field staff can easily get jobs signed off on the spot, with a customer signature to boot.

Once a job has been marked as complete, office team can even see how stock levels are affected. Every action in Workever, whether logged on the mobile app or admin console, streamlines the process, allowing staff to move on to the next step quicker and with less risk of miscommunication.

Scheduling Jobs

Scheduling jobs to one or more members of your field team has never been easier with the help of Workever’s intuitive visual tools. View your workers’ current positions on the map and use the drag and drop scheduling tool to make smarter decisions for your customers and staff alike.

Cloud Based Platform

The benefits of the cloud based platform work both ways. Office staff can afford permissions to your field team that streamline your business process and save significant time.

Reports

Once the job is complete, you can view or download a comprehensive PDF job report from the admin console, containing all the job details recorded since the beginning of the process.

Notifications

Once a job has been scheduled, the relevant field worker will instantly receive a notification on their Workever mobile app complete with all job details.

Sync Data

Field workers can record photos, notes and even customer signatures on site, allowing them to sign off jobs without the need for paperwork. Everything logged on the Workever app is automatically synced back to the admin console.

Excel File

This can be saved or exported as a excel file for reporting purposes or forwarded on to the customer, if required, via the Customer Portal.

WORKEVER CUSTOMERS

Trusted nationwide

Teams of every size, shape and kind have made Workever their software of choice. Find out why:

"It's really easy to use."

“We now have everyone working digitally, we can plan in advance, and the technicians can easily see what’s going on all the time, so changes to schedules are no longer a problem. The technicians also no longer have to keep coming into the office which increases our productivity and allows us to focus on jobs.”

"50% reduction in paperwork!"

” The Workever and Xero integration has helped us eliminate the need to double enter data. I love the fact I can Invoice in Workever and all of my data automatically appears in Xero, It’s brilliant! “

"I would 100% recommend!"

“With steady growth in customers, we approached Workever. We rapidly went from unorganised excel files to one centralised system that our entire enterprise now operates on. There are hundreds of features that saves hours/days of admin including seamless integration with Xero. The Workever team are always on hand to answer my questions and even have implemented design changes to meet our specific requirements. Cannot fault this system, company and it’s dedicated staff.”

SES Electrical Ltd

It’s so easy to use and get everything setup. It’s also affordable and the support if you need anything is phenomenal!

Drains ahead Ltd

I love the fact that I can invoice in Workever and all of my data automatically appears in Xero. Brilliant!

Nu Life Floorcare

Technicians no longer have to keep coming to the office – increasing our productivity to focus on important stuff!

WORKEVER SERVICES

Features designed for growing businesses

Quotes

Create and send professional Quotes to customer and convert more business

Log Jobs

Create a job or create a recurrence of jobs in seconds saving valuable admin time

Schedule

Instantly schedule jobs to the right person using the drag & drop scheduler

Invoice

Generate invoices and batch multi job invoices in seconds using data from jobs

Mobile Apps

Fieldworker mobile Apps for both iOS and Android that work both online and offline

Job Tracking

Create your own job statuses and work with field workers to update jobs instantly

Staff Locations

Track and view the location of your staff in real time on a map.

Forms

Fill in commercial & domestic compliance forms & others from the Field App

Contacts Database

Have your customers, suppliers and contractors in one organised system.

Stock & Costs

Manage stock items, as well as saved costs such as services.

Real Time Tracking

See on a map where your fieldworkers are in real time

Messaging

Keep customers happy and informed with automated and scheduled messages

Connect with the tools you love

Integrate Workever with leading tools to help you reduce the amount of time you spend doing administration and data entry. With connections available for accounting to sync invoice and contacts, as well as payment processing and SMS messaging, Workever has you covered!

Connect your office and fieldworkers

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