WATER HYGIENE & TREATMENT BUSINESS SOFTWARE
Communicate instantly on a cloud based platform
Eliminate paperwork with cutting edge technology
Make smarter scheduling
decisions with GPS tracking
No credit card required – get started in seconds
Field service management software to organise your water hygiene and treatment services
Workever makes the lives of teams providing water hygiene and treatment services less stressful and more efficient with lightning fast communication between field workers, office staff and customers. By centralising all information in a secure, regulated way on Workever, jobs get done quicker and productivity is amplified.
Retain more customers with a personalised customer portal
Customers need regular services at their fingertips if they expect to keep on top of their water hygiene and treatment needs. Whether it’s a legal client who require a water hygiene and treatment service to keep on top of their legal requirements or a domestic customer who as is at risk of being exposed to Legionella bacteria and must follow a risk management programme, impressing and retaining your customers is important.
Workever features an impressive Customer Portal to open up clear lines of communication between you and your customers, whether it’s for a one-off job or recurring maintenance work. Depending on permissions given to them by office staff, customers can view or request jobs, quotes and invoices. If you have Stripe card payments enabled, then your customers can even process payments against their invoices through the Portal, which can also be integrated with your existing accounts software.
Informed customer equals
happy customer
The portal’s two-way direct messaging system allows customers greater access to your water hygiene and treatment services while keeping your office staff firmly in the driver’s seat. Customers can discuss quotes, payments or upcoming jobs as well as get a hold of you with any urgent queries.
Connect your office to the field
Give your field team more autonomy while always keeping your office and management staff in the loop and in control. Workever is a cloud-based platform for more effective job management, which means that any information that is logged in the field is automatically synced back to the office. This speedy and hassle-free method of communication can make it easier than ever to deliver your water hygiene and treatment services.
Create and manage jobs on the fly
- Use your field team’s time more productively with Workever’s common sense scheduling tool. With visual tools such as GPS tracking and a simple drag and drop motion for timetabling, office staff can create jobs in seconds and reduce travel time between jobs, making sure that your business hours are used to their full potential.
- Field workers are notified of any new jobs that have been scheduled for them via notifications on the app, so they can get on the move for any urgent work.
- Forget unnecessary phone conversations, lengthy email threads, or written logs that are easily misplaced; Workever allows field staff delivering water hygiene and treatment services to receive and view all the information they need to carry out a specific job on our mobile app.
- This includes the time and date of their upcoming or existing jobs, addresses, access details, special requests and more.
Track job progress and grab data
Keep both teams running like clockwork with job status updates that immediately sync back to the office via the cloud based server. Office staff can monitor progress and timekeeping while field staff can easily get jobs signed off on the spot, with a customer signature to boot.
Once a job has been marked as complete, office team can even see how stock levels are affected. Every action in Workever, whether logged on the mobile app or admin console, streamlines the process, allowing staff to move on to the next step quicker and with less risk of miscommunication.
Scheduling Jobs
Scheduling jobs to one or more members of your field team has never been easier with the help of Workever’s intuitive visual tools. View your workers’ current positions on the map and use the drag and drop scheduling tool to make smarter decisions for your customers and staff alike.
Cloud Based Platform
The benefits of the cloud based platform work both ways. Office staff can afford permissions to your field team that streamline your business process and save significant time.
Reports
Once the job is complete, you can view or download a comprehensive PDF job report from the admin console, containing all the job details recorded since the beginning of the process.
Notifications
Once a job has been scheduled, the relevant field worker will instantly receive a notification on their Workever mobile app complete with all job details.
Sync Data
Field workers can record photos, notes and even customer signatures on site, allowing them to sign off jobs without the need for paperwork. Everything logged on the Workever app is automatically synced back to the admin console.
Excel File
This can be saved or exported as a excel file for reporting purposes or forwarded on to the customer, if required, via the Customer Portal.
WORKEVER CUSTOMERS
Trusted Worldwide
Teams of every size, shape and kind have made Workever their job management software of choice. Find out why:
"50% reduction in paperwork!"
Michelle Avis
Office Manager
"It's really easy to use."
Mike Philbin
Nu-life floor care Ltd
SES Electrical Ltd
Byron Sanders
Office Manager
WORKEVER SERVICES
Features designed for growing businesses
Quotes
Create and send professional Quotes to customer and convert more business
Log Jobs
Create a job or create a recurrence of jobs in seconds saving valuable admin time
Schedule
Instantly schedule jobs to the right person using the drag & drop scheduler
Invoice
Generate invoices and batch multi job invoices in seconds using data from jobs
Mobile Apps
Fieldworker mobile Apps for both iOS and Android that work both online and offline
Job Tracking
Create your own job statuses and work with field workers to update jobs instantly
Staff Locations
Track and view the location of your staff in real time on a map.
Forms
Fill in commercial & domestic compliance forms & others from the Field App
Contacts Database
Have your customers, suppliers and contractors in one organised system.
Stock & Costs
Manage stock items, as well as saved costs such as services.
Real Time Tracking
See on a map where your fieldworkers are in real time
Messaging
Keep customers happy and informed with automated and scheduled messages
Connect with the tools you love
Integrate Workever with leading tools to help you reduce the amount of time you spend doing administration and data entry. With connections available for accounting to sync invoice and contacts, as well as payment processing and SMS messaging, Workever has you covered!
Connect your office and fieldworkers
Try it free for
No commitment, no auto subscriptions, no credit card required
No credit card required. Get started using the software in seconds
