The world is constantly changing and new technology is being introduced into our lives on a regular basis to help serve us. This is happening in our personal lives but also in our professional ones too. 

The trade industry has experienced a rapid shift towards digital transformation, changing how businesses operate. More traditional methods of having paper-based scheduling or manually sending out invoices have been proven to be time-consuming tasks and have a high rate of errors. Which is why replacing them with digital solutions sees businesses operate more efficiently and provide a better service for their customers. Workever has designed digital software that streamlines operations and reduces the length it takes to complete administration tasks.

The Digital Revolution in Trades

Traditional Challenges in the Trades Industry

When a business is still relying on traditional methods to complete tasks in the present day, they can face many challenges. Relying on spreadsheets or diaries for scheduling, having to make phone calls to communicate with staff and having paperwork for on-the-job tasks can see tasks take longer than they should. It can also mean more errors and miscommunication happen between your staff, which can cost your business money in lost revenue. 

Also, while you may be using more traditional methods that take more time, your competitors could already be using digital software to get ahead in your industry.

The Shift Toward Cloud-Based Solutions

Workever’s job management software provides the digital transformation your business may need to take you to the next level. With our mobile field service apps, you and your staff will be able to access job details, customer information and schedules from anywhere while on the go. 

Being a cloud-based software means that updates are instant and data is synchronised across all devices, so as your field agent updates a job report, your office staff will be able to view the data immediately, which beats the more traditional methods of having to wait for a paper job report to come back to the office.

Why Mobile Access is a Game-Changer

Our app is accessible on iOS and Android, which means as long as your staff have a smartphone or tablet, they’ll be able to benefit from all the features our software has to offer. Having this mobile access can be a game-changer for your business, as your field agents can view job details, receive instant notifications to their schedule and complete a number of tasks onsite without it taking up too much time. 

It also helps keep the office and field workers connected, which can reduce delays and increase job completion rates. Our app is even accessible offline, so if your field agents ever find themselves on a job in a remote location with no internet connection, they’ll still be able to view the job details and complete the work that’s required without any delays. 

The Role of Job Management Software in the Trades Industry

Improved Scheduling & Dispatching

Workever’s cloud-based job management software changes the way you’ll be able to schedule jobs as they come in. Our drag-and-drop scheduler makes it easy to assign jobs to available technicians and it can be done in a matter of seconds. You’ll also have access to your field agent’s live location with our GPS tracking feature, which can improve overall productivity. 

You’ll now be able to schedule work based on location to ensure your field agents spend less time on the road where they could face delays and more time onsite completing jobs and bringing in more revenue for your business.

Enhanced Communication Between Field & Office Teams

If your staff members can’t communicate clearly and effectively, then you have some major challenges your business needs to overcome. Miscommunication can lead to many errors, which can be costly for a business. 

With Workever’s software, we make communicating easier for your staff. Your field workers will be automatically notified of changes to their schedule, which prevents any chance of miscommunication and saves your office staff valuable time in having to chase field workers to manually update them. Your staff will also be able to send messages on the app, which can save time having to make back-and-forth phone calls.

Seamless Integration with Other Tools

Workever’s platform has been designed to be integrated with other tools to enhance your experience. We understand you may already be using tools to help improve your business and with our software, you can continue to benefit from them. Whether you use Google Calendar to help with scheduling, QuickBooks or Xero for accounting, or Stripe to receive payments quicker, these tools and more can be integrated with Workever for an all-around improved process.

Why Trades Businesses Should Embrace Digital Tools Now

Increased Productivity & Reduced Admin Workload

If you, as a business owner, can reduce the admin workload your staff has to complete and increase productivity, then you’re helping your business grow and strive. Reducing the time your staff have to spend completing admin tasks can not only improve their morale but also allow them to better utilise their time and implement their true skills. By automating certain tasks, your field workers can spend more of their day completing true work, which will bring in more money to your business. 

Enhanced Customer Experience

Not only will you and your staff benefit from Workever’s software but so will your customers. With the ability to assign jobs based on field agents’ locations, your customers can receive faster response times, and with the ability to view jobs through their customer portal, they can gain clearer transparency. 

They’ll also receive automatic notifications for appointment and payment reminders that can improve communication. With customers receiving a better experience, your reputation can grow and you increase the chances of securing recurring business.

So to recap, if you’re looking to improve your business with a digital transformation, then Workever has the cloud-based software for you. Whether you want to operate more efficiently, increase productivity, improve the way your staff can work, or provide a better experience for your customers, then you can do it all and more with our app. Sign up for our 30-day free trial today and see exactly what your business has been missing out on.