If you own or manage a cleaning business and have been looking to improve organisation and help your business grow, then Workever has the software for you. 

Tasks such as scheduling jobs for cleaners, invoicing clients or maintaining customer satisfaction can take up time, so switching to a digital software can help speed up these admin tasks and allow you to utilise your time better.

Step 1: Switch to Automated Job Scheduling

Running and managing a cleaning business can have its difficulties and assigning jobs to the right staff can often be an overwhelming task. Whether you’re using spreadsheets or calendars to try and keep organised, if you have multiple staff, it can become a difficult and time-consuming. 

These more traditional methods can also lead to human errors, which can mean scheduling conflicts or missed appointments. Workever’s field service management software makes scheduling an easy task, saving valuable time.

With our drag-and-drop scheduler tool, you’ll be able to assign jobs to the available cleaners in a matter of seconds. This will automatically prevent any chances of you or your staff accidentally making double bookings. 

As long as your cleaners have access to our app via smartphone or tablet, then they’ll receive an instant notification about changes to their schedule. This ensures communication is clear and precise and saves time for your office staff having to manually notify your cleaners.

Step 2: Use GPS Tracking for Smarter Staff Management

Your cleaners are likely to always be on the go, which can make it difficult to get hold of them to establish what job they’re on or their current location. With our GPS tracker, you’ll no longer need to worry about that, as you can view their live location, which can help you keep on top of productivity, ensuring staff aren’t taking too long to complete their work.

Having access to your cleaner’s live location can be a great tool to help improve efficiency. You can schedule jobs based on location, which means you can reduce the time your cleaners have to travel, which can reduce fuel costs, but also allows them to complete more cleaning jobs in a day, which can bring in more money to your business.

Being able to view all your cleaners’ live locations also allows you to respond efficiently and effectively to emergency appointments, as you can assign the job to the closest available worker.

Step 3: Improve Communication Between Office Staff, Cleaners, and Customers

If your cleaning business often has issues with communication, then this is something that’s likely to prevent your company from excelling to higher levels. Clear and precise communication is essential for any business operating in any industry. 

Businesses with poor communication often experience more errors and find it harder to satisfy their customers’ needs. Communication needs to be effective between your office staff and your cleaners and also, just as importantly, with your customers.

With our cleaning software management, you’ll have peace of mind that all-round communication within your business will be improved. With cleaners receiving instant job notifications, they won’t turn up to appointments with incorrect information. With office staff having instant access to job statuses, they’ll always be kept in the loop. 

This level of clear and effective communication will ensure your customers receive an excellent service and experience from your company.

Step 4: Automate Customer Notifications and Reminders

Customers like to be kept updated with details of the service that they’re paying for, which is understandable. However, as a business owner, you probably already know this can often be a time-consuming task your office staff has to deal with.

With Workever, your staff will no longer have to send out reminders, as this is done automatically with our software. Your customers will receive notification reminders of their appointment, which reduces the chances of your cleaners turning up to a job and nobody being in. 

They’ll also be sent automatic payment reminders when payments are due, which prevents your staff from having to chase them and improves the cash flow of your business. It’s not just you and your staff who benefit but also your customers, as a more efficient service with clear communication provides them with a better experience, which can result in recurring business for your company.

Step 5: Reduce Paperwork with Digital Job Management

Your cleaners already have to carry a number of different products and equipment between jobs without having to worry about paperwork. Your office staff have busy days full of admin tasks and dealing with piles of paperwork just adds to it. Going paperless can streamline processes for your business but also make your staff’s jobs easier.

Introducing our digital job management software into your business means you won’t ever have to worry about paperwork again. It means there’ll be no more lost job sheets or hours spent filing away paperwork. Instead, your cleaner will be able to add notes, take photos and even get customers’ signatures digitally. This data will automatically be synced to the cloud, which means your office staff will be able to instantly view the information and not have to worry about securely storing it.

On a final note, if you want to improve the overall efficiency of your cleaning business, increase productivity, provide a better customer experience and help your staff complete their work easier, then our software can help you achieve that. 

We’ve designed our platform to be accessible to any user so you won’t have to worry about how long it will take for you and your staff to get used to a new system, as anyone can use it regardless of their skill level. No timely intensive training will be required; instead, if you need any help, you can use our in-app assistance to ask any questions. 

You can try out our 30-day free trial to see firsthand how our software improves your business before you’ve even paid for it.