Smart devices have been taking over our personal lives for some time now, and many trade businesses are starting to use them on a professional basis, as they have so many benefits. 

Businesses are opting to use job management software like Workever to help improve the efficiency of the way they operate. As Workever’s software is accessible via tablet or smartphone through our mobile field service app, it allows anyone to work from anywhere at any time.

The Rise of Smart Devices in the Trades Industry

The increase in the number of companies in the trade industry using smart devices has been on the rise for some time, with different types of trade businesses using their advantages and implementing them into their workforce. 

Whether it’s plumbing, electrical, HVAC, gardening or other trade businesses, everyone is using them as they enhance day-to-day operations. 

It hasn’t always been easy for the workforce to stay connected, but many businesses are finding that smart devices are allowing the office and field agents to communicate.

Real-Time Communication and Scheduling Benefits

As any member of your workforce can complete work through our mobile field service app, your business can operate on the go. It also allows your business to schedule work more efficiently. 

With Workever, you’ll be able to view the live location of your field agents thanks to our GPS tracker. Not only will you be able to ensure that they’re being productive, but you’ll also be able to assign jobs based on location. By doing this, you’ll be able to reduce the time your field agents spend travelling between jobs, and instead, you’ll be able to increase the number of jobs they can complete in a day, which will increase your revenue. 

You’ll also be able to respond quicker to emergency appointments, as you can send the closest available technician to ensure your customers aren’t left waiting when in need.

Ability to Work Offline

Many business owners have worries about stepping into the digital world. At Workever, we have tried to cover every scenario, which is why our software can still be used by your field agents even when they’re offline. This means if they’re on a job in a remote location without any internet service, they will still be able to complete the work without facing delays. 

This is because our cloud-based software will sync data automatically, so it can even be viewed offline. Your customers won’t be affected, as your field agents will still be able to arrive on-site and view all the necessary job details in order to complete the work.

Enhanced Task Management and Workflow Automation

Gone are the days when paperwork was needed to be able to complete tasks, instead, with task management software accessible on smart devices, tradespeople have everything they need just by having their phone or tablet. 

Your field agents will be able to access things such as job details, safety forms and task checklists. They’re also able to make notes, take photos and even get customers’ signatures all through their smart device. With this data synced, it allows office staff to access it instantly, so they’ll no longer have to wait for the job sheet to come back at the end of the day. 

Our software will even automate tasks to save your employees’ time and effort. They’ll be able to click complete on a job, and it will automatically convert it into an invoice, allowing your customer to be quoted for the work instantly without it taking up time in your field agent’s day. 

We can even send out automatic appointment reminders to your customers to prevent no-shows, along with payment reminders, so your office team isn’t left having to chase money owed.

Paperless Invoicing and Payment Collection

As a business, it’s important you have a constant cash flow coming in, because without it, many issues can arise, which can lead to severe struggles. Delays in payment can be one of the biggest issues that affect a business’s cash flow, but often it can be because they’re still using dated invoicing methods. 

If your business is still using paper invoices, then it’s time to change. Customers don’t want to wait hours or days to receive their invoice, they want it instantly. With Workever’s mobile field service app, your field agents will be able to provide your customers with their invoice while they’re still standing with them. Faster invoicing means you’re more likely to receive payment faster, which will help keep your cash flow healthy.

Real-Time Data and Analytics for Better Decision Making

With smart devices and a platform like Workever, you can really take your business to the next level. With the ability to view data in real time and run analytics, you can make better decisions that benefit the business. You’ll be able to view performance metrics such as which teams are most efficient and even track expenses. 

The Workever platform allows you to run reports that are accessible on smart devices, meaning you and your managers can analyse important data even when you’re on the go. With more data that is easily accessible, it not only allows you to make smarter decisions but also quicker decisions that will help you to remain in control.

So to recap, by providing your field agents with smart devices and using Workever’s job management software, you can grow your business into an even bigger success. Stepping into the digital world allows you and your team to complete admin tasks with ease and improves the overall efficiency of your trade business. 

Our software is user-friendly, meaning it’s quick and easy to learn, and regardless of the skill level, any of your employees will be able to use it. We provide in-app assistance should you or any of your staff require any help, and we even give you the chance to book a free demo so one of our experts can run you through our product. 

Why not sign up for our 30-day free trial today and see how our Workever can improve your business?