FAQ's
Frequently Asked Questions
How do I get started?
You can start using Workever today. To get started, you can start a free trial or if you have 5 or more members of staff, you can schedule a product demo. When you first sign up for a free trial we will send you an email with your username, password and a link to access your account.
How does the trial work?
You start with a 14 day free trial which lets you try everything Workever has to offer. At the end of your trial you can then enter payment details and continue with your account. If you have entered any dummy data whilst testing, that can also be cleared whenever you are ready. If the software doesn’t work for you, then no further action is required and it will automatically cancel at the end of your trial.
Are there any contracts?
No! Our plans are month to month with no contract. We do however offer annual plans if this works best for you, with a saving of up to 15% on your subscription.
Is the pricing really that simple?
Yes! You pay a price per user per month. Check our pricing page for full info depending on your company size.
What is a user license?
A user license is either a desktop administrator working in the office or a mobile Fieldworker based out in the Field. Users can also be both if required without an extra cost.
Can a user be both admin and mobile user?
Yes. You can set a user up to have access to the fieldworker mobile app and the desktop office software, you don’t need to purchase two licences for this. But you can also buy mobile fieldworker only licenses if you require more than 10 users.
Is the software easy to use?
The software has been designed with ease of use at the forefront. Staff will be able to use the system straight away with limited help. We also have guides to help you get started. If you need any further training or have custom requirements this can be arranged by contacting us.
Can I import my data?
Yes. You can import customers and your stock list via Excel file. We provide templates for these that you populate. If you are using accounting software Xero or Quickbooks you can also import your chart of accounts, stock, customers and tax rates automatically.