Frequently Asked Questions
If your team consists of 3 or more members, the ideal first step is to schedule a free online demo. During this session, a product expert will demonstrate how our software can benefit your business and address any queries you might have. For teams with fewer than three members, we recommend requesting a free trial. Our team will contact you to organise this.
We offer a free, no obligation 30 day trial that includes all features on request. You can request a free trial here. At the end of the trial you can keep your account and subscribe if you’re happy with the software.
It’s upto you! We have month to month plans with no contracts or we offer annual plans, with a saving of up to 15% on your subscription.
Yes! You pay a price per user license per month. Check our pricing page for current pricing. This cost covers all hosting, storage, maintenance, and support fees.
A user license is either a desktop administrator working in the office or a mobile Fieldworker based out in the Field. Users can also be both if required without an extra cost.
Yes. You can set a user up to have access to the fieldworker mobile app and the desktop office software, you don’t need to purchase two licences for this.
The software has been designed with ease of use at the forefront. Staff will be able to use the system straight away with limited help. We also have guides and videos to help you get started. If you need any further training or have custom requirements this can be arranged by contacting us.
Yes. You can import customers and your stock list via Excel file. We provide templates for these that you populate. If you are using accounting software Xero or Quickbooks you can also import your chart of accounts, stock, customers and tax rates automatically.