When you have employees in the field, you need to very clearly schedule out their tasks. Without a clean plan, customers will be disappointed and you will be stressed out. Workever’s scheduling and planning features might be exactly what you need.
Set up reminders for customers or internal staff. Let people know about deadlines, expected arrival times, and moore
Set up all your jobs – planned and unplanned – in the schedule. It takes seconds to add a new job, and the cloud-based solution will update everyone in instantly
With the schedule recurrence feature, you can plan jobs daily, weekly, monhtly and yearly, all the way to eternity, and the system will keep your fieldworkers on it – every time
You can see exactly how much of an item is in stock. Then assign it to a job and watch the number adjust with completion. And finally, get notified when you’re running low
and always stay supplied.
With steady growth and incline in customers, we approached Workever. We rapidly went from dis-organised excel files to one centralised, organised system that our entire enterprise now operates on.
We now have everyone working digitally, we can plan in advance, and the technicians can easily see what’s going on all the time, so changes to schedules are no longer a problem. The technicians no longer have to keep coming into office.
The Workever and Xero integration has helped us eliminate the need to double enter data. I love the fact I can invoice in Workever and all of my data automatically appears in Xero. It’s brilliant!
It doesn t matter how big or small your company is; the relationship you build with each customer will define your future success. The most successful brands understand that customers can be fickle, and if they re not getting exemplary service, they ll go elsewhere.
If you want to create the best experience for your customers and build a company that you can be proud of, CRM Software is an essential component of the journey to success.
Organising your processes and configuring automation features can help to streamline your business operations, so you have more time
to focus on growing your company. It s tough for most businesses to manage customer acquisitions, automate their marketing campaigns
and analyse the behaviour of their audience.
CRM Systems are ideal for businesses because they provide valuable insights for business owners to evaluate customer behaviour. A CRMsolution can be ideal for analysing the buyers journey, including why they choose your products/services and their needs.
Understanding this information can give you a competitive advantage over other businesses because once you know the behaviours ofyour audience, you ll be able to change the way you do things – especially when it comes to sales and marketing.
With access to the correct customer data, you can turn a small business into a large enterprise.
Communication is key to a happy customer and a successful business. Every aspect of your company, including sales teams, customer support, and marketing departments, needs to be able to open and close deals without wasting your customer s time.
Workever enables you to streamline all of your communication channels – especially the complicated processes. Our CRM solution is designed specifically for convenience, which means even small businesses can offer the same user support and functionality.
We built Workever because we knew customer management should be different. Using other CRM software showed us some distinct issues with the automation and data management solution features.
Workever is all about streamlining your communication processes while gaining valuable insights into how customers travel through your sales pipeline. Our easy to use CRM will give you all of the information you need to manage your sales and customer journey
Service-based businesses are different to product-based companies because a product can sell if it works and people like it. But service-based businesses need to create an incredible impression with their visitors and mark sure that their marketing and customer acquisition strategies show each website visitor that you can deliver on your promises.
CRM tools also make sure you can sector your services according to budget and need
Did you know it s a lot more expensive to gain new customers than it is to retain the ones you have? Marketing costs money, and running a PPC ad is going to put a dent in your budget. So why do so many businesses place customer acquisition and the top of their priority list?
Because they don t understand that maintaining your current customer interactions can be more beneficial in the long run.
Think about the brands you subscribe to and how they maintain communication. Something as simple as small emails can make a huge difference and keep you informed about the latest products, services and offers.
Customer management systems enable you to look at each buyer as an individual, which means you can segment them based on preferences, buying history and pain points.
Reputable businesses will always attract more customers because they generate strong trust levels. For example, if someone s looking for a bike, they ll go to Halfords. Why? Because it s known as a business that understands its products and can offer excellent service.
CRM tools enable you to build a strong reputation because once you have data on how your customers behave, you can find new ways to improve your marketing, sales and service management.
Field-based businesses often struggle to find effective CRM software because most tools are designed for office and internet-based companies. We built Workever to enable enterprises with field employees to increase their workflow automation and pipeline management.
By providing valuable insights and working to ensure that you receive support with third party integrations and live chat, we ll give you access to data so you can improve your operations and business management strategy.
With a range of management tools designed for head office down to each field worker, you can give your customers the best experience – without busting your budget.