How New Technology Can Transform Your Cleaning Service Business

What new technology can help your cleaning service provider grow?

From window cleaner safety harnesses to heavy-duty grease cutters for kitchens, a cleaning business supports its workers by supplying them with the tools needed for one of the most intricate and detailed forms of manual labour. If you run a cleaning service business, you are probably on the lookout for new ways to improve your services. That, plus finding way to support your workers and help your business grow.  Quality is of the utmost importance if your client’s site is going to be left in sparkling condition. Or better yet, looking as good as new! New technology can play a part in achieving that perfect finish your customers will love. 

There is nothing like the human touch when it comes to detailed work. However smart integration of AI can help your workers and boost your business’ productivity. Digital field reporting tools such as Workever can help your business operations run more smoothly.

Many cleaning companies are reaping multiple benefits from integrating new technology and digital processes into their solutions. With new tools coming to market, it’s a great time to take stock of what’s available to your cleaning business. Here are some ways in which new technology can transform your cleaning service business in 2020. 

How New Technology Can Transform Your Cleaning Service Business Workever

Save time and maintain high standards using AI

If you are looking to lower costs and increase efficiency, AI could be a great option for cleaning service businesses. With the advent of AI tools, cleaning businesses software can provide various cleaning processes with minimal human input. Therefore, minimum error and maximum efficiency! While Roomba is probably the most well-known domestic autonomous vacuum brand, industrial-grade autonomous vacuum cleaners are also available. They operate in much the same way – but with added power. These machines can determine the size of the area to be cleaned, detect obstacles and recall the best routes to use in navigating their working environment. As the machine takes on more cleaning, it learns from the data that it gathers and improves its future efficiency.   


There are robots for floor scrubbing, which is notoriously ‘back-breaking’ labour when done rigorously. Integrating one of these machines will help preserve the health of your staff in the long run. Window-cleaning robots and building facade-cleaning robots are also gaining popularity in the industry. Of course due to the much lower safety risk associated with machines scaling walls rather than humans. You can maintain a high quality of work and eliminate danger to staff with the implementation of these solutions. 

The Internet of Things

The Internet of Things (IoT) can also allow for autonomous monitoring of spaces that need periodic cleaning. By tracking chemicals, such as dust in HVAC systems and clarity levels in water, your business can keep one step ahead and cleaning schedules can be created in accordance with data gathered by smart sensors. Automatic pool cleaners can be installed, which are triggered by sensor data; another time-saving and human intervention-free process. 

Taking on a machine to cover human tasks sounds like it could be detrimental to staff who could fear redundancy. But, it will ultimately help your business streamline. Your business will be free to seek staff with specialist skills. You will have human workers only where necessary and your basic manual processes can be automated. Existing staff could also benefit as autonomous machines are quicker at completing manual tasks. This will free up time for your workers to concentrate on other, more challenging, aspects of work.   

How New Technology Can Transform Your Cleaning Service Business Workever

Drive sustainable practice with waste reduction technology

Environmental concerns and carbon footprint management are high on the agenda for most businesses who wish to operate ethically. As humankind becomes increasingly conscious of the impact daily activity has on the climate and nature, more customers will prefer to use cleaning companies with eco-friendliness and sustainability credentials.  

You can make sure your business is sustainable and achieves carbon neutral status by leveraging the myriad technologies that help reduce the amount of needless waste generated by cleaning services. 

The use of ecological products or recycled materials are easy methods that all businesses can implement. With cleaning businesses specifically, it’s advisable to look into smart cleaning equipment that burns less energy than legacy machines. Eco-saving solutions such as jet washers and water-saving taps are great ways to save on waste. 

If your business utilises washing machines, try installing filtration solutions that make water reusable in a short space of time. New filtration technology can allow the reuse of approximately 95% of washing machine water. 

‘No-touch cleaning’ is an innovation that enables sustainability. It encourages businesses to replace mops and or similar cloth tools which often end up in landfills. It offers low-pressure water fans, designed specifically for hard-to-reach cleaning as an alternative.

Lastly, if you are moving equipment between sites, consider switching to electric vehicles for your business transportation. This is an innovation that can help all industries and significantly reduce your cleaning service business’ carbon footprint.

How New Technology Can Transform Your Cleaning Service Business Workever

Improve communication with apps for field reporting

Smart device applications such as Workever can help staff at cleaning service companies improve their on-site reporting. These let staff send and receive photos of the facilities they have been assigned to. They can also store electronic copies of service agreements, invoices, and other relevant documents on a secure cloud platform.

Besides reducing errors in reporting, these applications also ensure that your cleaning operations are time-bound and therefore economical. Employees can report their work commencement and completion times. Progress on tasks can also be tracked by supervisors. These checks will help improve the efficiency of your cleaning service business.                  

New technology is currently transforming the cleaning sector and making it more efficient, sustainable and agile. Customers expect quality service, and they want it delivered promptly. You can meet demands by being at the forefront of technology. This will give your cleaning service business an advantage that’s crucial for continued success. Tech-driven solutions are the way forward for the cleaning service industry, so make sure to future-proof your business.

How New Technology Can Transform Your Cleaning Service Business Workever

About Workever

Workever is a real-time management solution for Field Service & Service Management businesses. Whether you have a small mobile team of five field workers or a large enterprise with hundreds of field staff, Workever field service management software makes your job simple.

Increase productivity, reduce paperwork and save admin time with our easy to use field service software for both the office and your fieldworkers. Why not request a free trial today?

Follow us

Get the latest content

All of the latest content delivered straight to your inbox