If you’re an electrician or own an electrical business, then you’ll know firsthand how annoying it can be completing admin tasks regarding your business. They’re often time-consuming, but also a necessary task to keep your business running smoothly.
Many mistakes can be made when it comes to job scheduling, which can have a big impact on your business. Whether it’s making double bookings, misplacing paperwork or miscommunication, these can affect your reputation and prevent business growth.
Workever has the electrical management software that can make job scheduling an easy and quick task and help take your business to the next level.
Step 1 – Ditch the Paperwork and Go Digital
By signing up to Workever, you’ll be ditching the paperwork and going digital to make your job much easier. You’ll no longer have to worry about where to store important documents, whether your electricians have the right paperwork for the job or making sure your office staff keep track of their paper diaries.
Our cloud-based platform means your electricians will be able to record information digitally on our app as long as they have a smartphone or tablet. You’ll also be able to access this information immediately, so you’ll no longer have to wait for paper job sheets to make it back to the office.
Step 2 – Use Drag-and-Drop Scheduling to Save Time
Scheduling can be a logistical nightmare for your office staff. They often have to check who will be free at a certain time to complete a particular job. With Workever’s job scheduling software, not only will it be easier to schedule, but it can also reduce the amount of errors from occurring.
Our app will provide you with clear visibility of your electrician’s availability, which will allow you to use our drag-and-drop scheduler to assign a job in a matter of seconds.
Step 3 – Reduce No-Shows with Instant Notifications
Communicating clearly and precisely is one of the most important aspects of job scheduling. This can often be difficult for office staff, as they can’t always get hold of electricians who are constantly on the go.
When communication is lacking, this can often cause problems for your business. No-shows or double-bookings can occur, which makes your business look unprofessional and can affect your reputation.
With Workever, your electricians will receive automated notifications to improve communication. Your office staff will no longer have to send an email or pick up the phone to update your electricians of changes to their schedule. Instead, they’ll automatically be notified on their smartphone or tablet immediately after a change has been made.
Your customer can also receive automated reminders regarding appointments via email or SMS, which can help ensure someone is in when your electricians attend the appointment.
Step 4 – Optimise Job Allocation with Real-Time Staff Location Tracking
With Workever, you’ll know where your staff are at all times. Not only can this help you keep track of productivity and ensure your electricians are where they need to be at the right times, but it can also be a game-changer when it comes to scheduling.
By having access to their live locations through our GPS tracker, you’ll be able to assign jobs based on your field agents’ locations. This will mean you’ll reduce the amount of travel time your electricians have to do and can ensure they complete more jobs in their day.
Not only does completing more jobs bring more revenue into the business, but it can also save costs on fuel and travel and prevent delays for jobs as your electricians are less likely to get stuck in traffic. It will even help you respond to emergency appointments more efficiently, as you’ll be able to see who the closest available technician is to the job.
Step 5 – Collect Job Info Digitally On-Site
With access to our app, your electrician will be able to view and record job information digitally. You’ll no longer have to chase engineers for paperwork, as they’ll no longer be using paper. Instead, they’ll be able to upload notes, photos and even get customer signatures, and with the information automatically synced to the cloud, your office staff will be able to view it instantly.
Our mobile field service app will even work offline. So if your electricians are on a job in a remote location with poor internet service, they’ll still have the ability to carry out their work. That’s because even when offline, they can still view job details, meaning your customers won’t be delayed because your engineer can’t view important information to carry out the job.
Step 6 – Keep Everything in Sync with Your Tools
At Workever, we understand you may already be using tools that enhance the day-to-day performance of your business. This is why we built our software to be integrated with other tools to make day-to-day tasks even easier.
So, if you’re already using Google Calendar to help with scheduling, you can continue to do so. Other tools such as QuickBooks to help keep on top of accounting, Stripe for faster payments and Excel for admin can all be integrated along with many others on Workver’s software.
So to recap, if you want to improve how easy it is to schedule jobs, improve communication and reduce the amount of errors associated with assigning work, then Workever is the software for you.
It’s important to remember that scheduling is just one of the many areas in which Workever software can improve your business. Our software can also help other processes such as invoicing, managing stock and costs, customer interactions and much more.
If you’re ready to take your electrical business to the next level, sign up for our 30- day free trial today and see straightaway how your business can benefit.